How to buy your tickets
Design by bsnetwork | © 2020

FESTIVAL TICKETS

BSNETWORK

FAQ

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

We have listed the most common asked questions to help you with your ticket bookings, this page doesn’t answer questions relating to the festival, only bookings. please choose from the list below to guide you to some of the answers. HOW TO BUY TICKETS? HOW TO PAY FOR THEM? HOW TO DOWNLOAD YOUR TICKETS? ARRIVING AT THE FESTIVAL, WHAT DO I DO? I’VE NOT GOT MY TICKETS? [...]
In partnership with Holbeach Music & Beer Festivals
How to buy your tickets? Please select your preferred ticket choice, weekend or single day ticket, for weekend tickets we have placed them into categories for camping or non camping. Camping, please choose your type of camping, Tent, Motorhome, Caravan etc. this will automatically book a pitch for how you choose to stay, as well as electric hook up, then book the number of people staying with you, including juniors and children under 12. You can if required book an additional pitch for a tent or alike to be next to yours, this may be at an extra cost, please check before booking. Non-Camping, please select the number of people you are booking tickets for, including juniors and children under 12. In both cases you will see the option to purchase Drink Tokens, this has the benefit of not queuing to get tokens for a drink as soon you arrive! How to pay for them? We only take payments through PayPal, you don’t have to have a PayPal account to do so, PayPal will accept all forms of major credit cards, you have piece of mind knowing your payment is going through a secure payment platform. How to download your tickets? You should have received two emails; 1. This is an confirmation of your booking, 2. This email will contain a link to download your tickets, the link turns blue in colour if you have a PDF Reader installed on your device, if not please install one, they are free to download. Recommend to use Adobe PDF Reader. Reopen your email now the link should be blue in colour, click to download and except continue (not cancel) on device to continue, your tickets should appear in a folder to view, please save these tickets so you can retrieve them later. PLEASE NOTE: you will only receive a second email if your payment has been successful, the 1 st email “confirmation” is not proof of payment. All bookings that are not confirmed as paid are automictically cancelled on the system. If you are still struggling to download your tickets and need some more help, please email admin@bsnetwork.co.uk we will be happy to help, but please bare in mind the closer we get to the festival event, the longer it takes to respond. LASTLY: don’t leave the download of the tickets to the last minute, you may not get a signal at the festival field, resulting in a delay to enter, which puts pressure on you and everyone. Arriving at the festival? You will need to look out for whether you need to enter via Gate A or Gate B, Camping is always in Gate A and Non- Camping for car parking is always Gate B. Before you arrive it is always a benefit to have already downloaded your tickets, we prefer for you to print these, as it is much easier to scan, but we can scan your mobile screen if you are unable to print. I’ve Not got my tickets? The main issue with not receiving tickets is your email address, please ensure when booking and inputting your email address, don’t copy and paste, especially with Yahoo and Gmail Accounts, always insert using your keypad or keyboard to enter your email address. Your tickets will not be sent if you payment hasn’t been successful through PayPal.
Design by bsnetwork © 2020

FAQ

BSNETWORK

FREQUENTLY ASKED

QUESTIONS

We have listed the most common asked questions to help you with your ticket bookings, this page doesn’t answer questions relating to the festival, only bookings. please choose from the list below to guide you to some of the answers. HOW TO BUY TICKETS? HOW TO PAY FOR THEM? HOW TO DOWNLOAD YOUR TICKETS? ARRIVING AT THE FESTIVAL, WHAT DO I DO? I’VE NOT GOT MY TICKETS? [...]
In partnership with Holbeach Music & Beer Festivals
How to buy your tickets? Please select your preferred ticket choice, weekend or single day ticket, for weekend tickets we have placed them into categories for camping or non camping. Camping, please choose your type of camping, Tent, Motorhome, Caravan etc. this will automatically book a pitch for how you choose to stay, then book the number of people staying with you, including juniors and children under 12. You can if required book an additional pitch for a tent or alike to be next to yours, this may be at an extra cost, please check before booking. Non- Camping, please select the number of people you are booking tickets for, including juniors and children under 12. In both cases you will see the option to purchase Drink Tokens, this has the benefit of not queuing to get tokens for a drink as soon you arrive! How to pay for them? We only take payments through PayPal, you don’t have to have a PayPal account to do so, PayPal will accept all forms of major credit cards, you have piece of mind knowing your payment is going through a secure payment platform. How to download your tickets? You should have received two emails; 1. This is an confirmation of your order, 2. This email will contain a link to download your tickets, the link turns blue in colour if you have a PDF Reader installed on your device, if not please install one, they are free to download. Recommend to use Adobe PDF Reader. Reopen your email now the link should be blue in colour, click to download and except continue (not cancel) on device to continue, your tickets should appear in a folder to view, please save these tickets so you can retrieve them later. PLEASE NOTE: you will only receive a second email if your payment has been successful, the 1 st email “confirmation” is not proof of payment. All bookings that are not confirmed as paid are automictically cancelled on the system. If you are still struggling to download your tickets and need some more help, please email admin@bsnetwork.co.uk we will be happy to help, but please bare in mind the closer we get to the festival event, the longer it takes to respond. LASTLY: don’t leave the download of the tickets to the last minute, you may not get a signal at the festival field, resulting in a delay to enter, which puts pressure on you and everyone. Arriving at the festival? You will need to look at for whether you need to enter via Gate A or Gate B, Camping is always in Gate A and Non-Camping for car parking is always Gate B. Before you arrive it is always a benefit to have already downloaded your tickets, we prefer for you to print these, as it is much easier to scan, but we can scan your mobile screen if you are unable to print. Not got my tickets? The main issue with not receiving tickets is your email address, please ensure when booking and inputting your email address, you don’t copy and paste, especially with Yahoo and Gmail Accounts, always insert using your keypad or keyboard to enter your email address.